Refund Policy

At Web Highlighter, we strive to provide the best possible software experience. We want you to be completely satisfied with our products.

1. 14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee on all new subscriptions and license purchases. If you are not satisfied with Web Highlighter Pro for any reason, you may request a full refund within 14 calendar days of your initial purchase.

2. Subscription Cancellation

You may cancel your subscription at any time. If you cancel, your subscription will remain active until the end of your current billing cycle. You will not be charged for the next billing cycle.

3. How to Request a Refund

To request a refund, please contact our support team at support@workfern.com with the following details:

• Your Order ID (provided in the purchase confirmation email).
• The email address used for the purchase.
• A brief explanation of why you are requesting a refund (optional, but helps us improve).

3. Processing Time

Once your refund request is approved, we will initiate the refund immediately. The credit will automatically be applied to your credit card or original method of payment within 5-10 business days, depending on your bank's processing times.

4. Exceptions

• Refund requests made after the 14-day period will be handled on a case-by-case basis and are at the sole discretion of Web Highlighter.
• If we determine that a user is abusing our refund policy (e.g., repeated purchases and refunds), we reserve the right to refuse the refund.

5. Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: support@workfern.com